Severe storm, cause of flight cancellation

Severe storm, cause of flight cancellation

Air France has responded to concerns expressed by the Minister of Aviation and Aerospace Development, Festus Keyamo, regarding Nigerian passengers allegedly stranded in Chad due to flight cancellation.

In a statement via X on Saturday, the airline acknowledged the incident and attributed the flight cancellation to a severe storm.

“Our flight AF878 scheduled to connect N’Djamena to Abuja, then Paris-Charles de Gaulle, on Friday May 31, 2024, was canceled due to a severe storm in N’Djamena. Before takeoff, the hull of the A330 was damaged,” Air France said in its press release.

The airline underlined its commitment to passenger safety by stating: “Air France reiterates that the safety of its customers and crews is its absolute imperative. »

To deal with the situation, Air France assured that it had taken measures to accommodate the passengers concerned.

“The company has taken care to accommodate all its customers in hotels guaranteeing the best conditions of safety and comfort, close to N’Djamena airport,” we can read in the press release.

Regarding flight arrangements, Air France indicated: “Some of our customers will be able to board the AF820 on Sunday June 2 at 7:45 p.m. (landing in Abuja at 9:15 p.m.), and the other part will be able to board the AF 4191 on Monday. . June 3 at 8:15 a.m. (landing in Abuja at 10:15 a.m.).

Air France recognized the inconvenience caused by this situation and expressed its regrets. “Air France regrets the inconvenience caused by this situation,” the airline said.

Air France’s response comes after Keyamo raised concerns over Nigerians stranded in Chad due to the flight cancellation and called on the airline to issue a statement on the matter.

Earlier, Keyamo said on Saturday: “I have learned that some Nigerians on board an Air France flight from Paris to Abuja are currently stranded in Chad, from where the flight had dropped some passengers off earlier.

“I immediately ordered the NCAA Consumer Protection Department to take action and engage Air France. We will inform everyone of the result soon. In the meantime, I urge @AirFranceNG to immediately issue a statement on the plight of these Nigerians.