How to Cancel Your Amazon Prime Membership (and Get a Refund)

An Amazon Prime membership comes with several great benefits, including free two-day shipping, streaming services (Prime Video and Amazon Prime Music), and exclusive access to all the best deals during the Amazon Prime Day sales.

But for $139 a year or $15 a month, the expense may not be worth it for everyone. If you decide you no longer need the subscription, you can easily cancel Amazon Prime. Canceling your Amazon Prime membership is simple, whether you have a free trial or pay for the service.

Here is a step-by-step guide on how to cancel Amazon Prime.

How to cancel Amazon Prime subscription

You can end your Prime membership on a web browser or with the mobile app.

On a web browser

1. Log in to your Amazon account through the Amazon website, hover over Account and listsand click Preferred membership in the drop-down menu.

2. At the top right of the page, click Update, cancel and more under the Membership title. Then click End of membership.

3. On the next page, click on Cancel my benefits.

4. You will then be asked to reconsider your decision, but if you still wish to continue, click Continue to cancel.

5. Amazon will ask you to reconsider again, but since you’re sure you want to cancel your Prime membership, click Cancel membership.

On the mobile application

1. Open the app on your iOS or Android device and log in to your account.

2. Press the profile icon in the menu at the bottom.

3. Faucet Your account

4. Scroll down and tap Memberships and subscriptions.

5. Faucet Prime Membership Settings.

6. Faucet Manage Membership.

7. Faucet Manage Membership – Update, Cancel & More – the last option in this menu.

8. Faucet End Membership.

9. Scroll through all the perks that try to entice you to keep your Prime membership and tap Cancel my benefits.

ten. Ignore the perks again and tap Continue to cancel.

How to Cancel Amazon Prime Video

Prime Video is one of the best streaming services and you can subscribe for $9 per month if you’re not a Prime member. But if you’re ready to cancel, whether you’re an Amazon Prime subscriber or just a Prime Video subscriber, here’s how to end your service.

Note: If you are an Amazon Prime subscriber, this will cancel your entire Prime plan, not just Prime Video.

1. Open Amazon in any web browser. If you’re not already logged in, do so now.

2. Once connected, hover your mouse over Account and lists top right. In the drop-down menu, click on Your Prime subscription.

3. At the top of the page, click Manage Membership.

4. In the drop-down menu, click End of membershipthen confirm that this is really what you want to do.

5. Amazon will take you through several pages where you will have to confirm on each page that you want to end your subscription. Make sure to confirm them all.

Once you confirm your cancellation, your membership will end.

How to Get a Refund After Canceling Amazon Prime

Customers who paid for a Prime membership but never used its benefits may be eligible for a full refund, Amazon says.

If you cancel your subscription within three business days of converting your free trial, you are also entitled to a full refund, provided you have not used any Prime benefits during that period.

Those who have used the benefits may be eligible for a partial refund based on the remaining time on their subscription and usage.

Amazon will process all refunds within three to five business days.