Consumers Energy announces an upgrade of the fault system

Consumers Energy announced it will update its outage system on Monday. This means that the system will be offline from Monday, November 18 at 7:00 PM until Tuesday, November 19 at 3:00 PM.

If customers lose power during that time, they will not be able to use the outage map, receive outage alerts, or receive outage information from the usual online systems. You will need to call Consumer Energy at 800-477-5050. Customer service representatives and crews will be working to assist.

Consumers Energy says it will reschedule the update if severe storms are forecast.