Mashreq partners with Silent Eight for compliance alert assessment

  • MENA region’s leading financial institution chooses AI-powered platform to process and resolve customer screening alerts related to anti-money laundering and sanctions requirements.
  • Silent Eight’s Revolutionary Platform Helps Financial Institutions Reduce Manual Spend workloads and risks while maintaining sustainable growth plans.

DUBAIthe United Arab Emirates and SINGAPORE, May 7, 2024 /PRNewswire/ — Mashreq, a leading financial institution in the MENA region, today announced that it has selected Silent Eight to provide automation capabilities for name verification and spam alerts related to sanctions and requirements regulations regarding the fight against money laundering.

Silent Eight is a pioneering RegTech company whose AI-powered platform delivers solutions across the entire compliance workflow. This strategic partnership will enable Mashreq to maintain its innovative solution offerings, reduce workflow and compliance alert resolution times, and identify real risks faster and more efficiently.

As part of the partnership announced today, Silent Eight will provide Mashreq with an alert assessment solution, in which alerts related to potentially at-risk or banned customers are evaluated, false positives are quickly investigated and closed, and Potentially true positive alerts are more quickly transmitted to Mashreq. analysts. With the efficiencies offered by the Silent Eight platform, Mashreq will be able to easily improve its processing rates and reduce friction when onboarding customers.

The multi-year partnership aligns with Mashreq’s core strategy of leveraging digital tools and other innovations to improve convenience for customers and also significantly reduce the bank’s environmental footprint. Using the power of Silent Eight’s AI platform, Mashreq’s compliance and risk professionals will be able to easily identify and investigate alerts that represent a real financial crime risk.

“Mashreq stood out among financial institutions in Middle East And North Africa for its commitment to innovative banking solutions, as well as strengthening the overall security of the global banking system,” said Ben Rayner, regional manager UK and EMEA for Silent Eight. “Our spam name and media arbitrage platform is ideally suited to the compliance and business needs of fast-growing financial institutions, and we are excited to help support Mashreq’s current and future ambitions.”

“At Mashreq, we are committed to maintaining the highest standards of compliance and regulatory compliance as well as leveraging industry-leading solutions, and our partnership with Silent Eight is a testament to this commitment,” said Scott Ramsay, Group Head of Compliance and Banking MLRO, Mashreq. “With increasing regulatory requirements around sanctions and anti-money laundering, it is crucial for us to adopt innovative technologies that can effectively and efficiently identify potential risks. Silent Eight’s automation capabilities and AI-driven approach will enable us to stay ahead of evolving threats, ensure compliance and protect our customers’ interests.


Silent Eight
Silent Eight is a RegTech company that partners with financial institutions to create solutions that combine the best of humans and the best of technology, leveraging artificial intelligence. SilentEight’s solution automates the alert selection, investigation and decision process by replicating human reasoning and decision-making based on historical case data and continuous learning. Silent Eight enables financial institutions to reduce false positives, increase accuracy, and improve the auditability of their compliance operations. Silent Eight works with some of the world’s largest banks and insurance companies, including Standard Chartered, HSBC, FirstAbu Dhabi Bank and Emirates NBD. Silent Eight is headquartered in Singapore and has offices new York, London, WarsawAnd Bengaluru. For more information, visit

About Mashreq

Mashreq is a bank more than half a century old, but it proudly thinks like a challenger, a startup and an innovator. Mashreq has pioneered key innovations and developments in the banking industry, starting with digital-first, entry-level clients, through to powering some of the region’s largest businesses and wealth accounts .

The bank’s mandate is to help customers find their way to rise every day, partnering through the ups and downs to help them thrive, achieve their financial goals and realize their vision of success.

Reassuringly present in the world’s major financial centers, Mashreq’s head office and global headquarters remain in the Middle Eastoffering services anytime and anywhere the opportunity arises to its clients.

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SOURCE Silencer Eight