EasyJet cancellations: Passengers' full stories - 'ruined' child's birthday and wedding delays

EasyJet customers have told the Mirror how their special occasions were ruined by chaos, with a five-year-old girl almost missing out on a birthday trip to Disneyland.

Passengers have told the Mirror how their holidays have been ‘ruined’ by the cancellations

Cancellations of Easyjet flights at several airports this week have left Brits coping with a wasted summer holiday, with some also stranded abroad due to what the airline said were air traffic control restrictions .

Several people have complained to the Daily Mirror about having to change their plans at the last minute or return home after a series of flights were canceled on Thursday. They said “many people are not happy” about the disruption and recounted how several special occasions have been completely disrupted.

A five-year-old girl had her birthday ruined by this week’s cancellations, after a family’s planned flight from Manchester to Paris was canceled at the last minute. Katie Sollom said her brother-in-law had planned to take his daughter to Disneyland for the special occasion this year, but was left “broke” after the flight was canceled.

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Passengers stranded at airports following cancellations((Chris Lewis)

Angry passengers were dismayed by the cancellations((Chris Lewis)

She said they turned up at Manchester Airport in the morning to catch the flight, only to find it was no longer working when they arrived. In order to enjoy the holiday, her brother was forced to fork out more than £1,000 for a new one-way flight and travel to East Midlands Airport.

The family were “unsure what they would do” to return after booking the replacement flight, and that “what should have been a magical day” was ruined. Alison Murray said she suffered “significant inconvenience” and had “no possible way” of contacting easyJet support after her flight was cancelled eight hours before departure.

She said she was informed of her cancelled flight at 6am by 10am and had no way of contacting support and “no time to make alternative arrangements” through easyJet services. She added: “This sudden cancellation has caused us significant inconvenience and expense as we have been forced to rebook last-minute flights with another airline.”

EasyJet said the flights were cancelled due to air traffic restrictions(NurPhoto via Getty Images)

Alison slammed the “lack of communication”, adding that the “mismanagement of this situation” is having a “horrendous” impact on customer service. Laura Ritchie said she was due to travel from Bristol to Bodrum for a hen do with a bride-to-be on Thursday for a three-night all-inclusive stay “in a lovely hotel”.