Woman criticizes Planet Fitness manager over locker room incident

A Planet Fitness customer is criticizing one of the company’s regional managers for how they handled an incident in which a male staff member “raped” her.

TikTok user Tiff (@theunapologetictiff) posted the original video, which has since been viewed over 879,000 times, on June 28. In it, she says, “I’m so upset, and I’m not trying to be dramatic, but I’m literally shaking.” She says she was just at Planet Fitness changing in the women’s locker room when a male staff member came out of the women’s restroom and saw her without a shirt or bra.

This led her to confront the employee. “I feel really violated that he saw me,” she said. “I feel really disgusted that a man saw part of my naked body when I didn’t want to see my naked body. And I got really embarrassed because I had a hard time coming down. I went to the front desk and I was like, ‘This is unacceptable.’”

She admits she insulted the employee, but she feels it was justified given the situation. “And then the girl at the front desk said, ‘Ma’am, he was talking to you calmly,’” she says. “I thought, this is a very important matter. It upset me that they were so casual about it. I think it’s a very important matter.”

In the caption, Tiff wrote, “His excuse was that there were no single-use toilets for men… while he was literally LOOKING IN THE LOCKER ROOM.” In the comments, viewers told Tiff she wasn’t being dramatic.

“You’re not being dramatic, your feelings are valid,” wrote one viewer.

Another viewer wrote: “If his excuse was true, he would do everything he could not to look around – not to make eye contact with a half-naked woman.”

@theunapologetictiff In response to @Smash’em *the regional manager asked me not to discuss the conversation we had on the phone a few hours after these emails @Planet Fitness ♬ original sound – tiff 🦋

In a follow-up video posted Tuesday, Tiff reveals that she received a response from Planet Fitness. “They asked me not to share this on my social media, but I don’t like Planet Fitness’s attitude of just telling me to calm down and shut up about it,” she says. “Their response to being assaulted by one of their male staff members was to calm me down.”

She continues: “Their response to resolving the conflict with me about this was to ask me not to share it on social media.”

Tiff then shows a screenshot of the alleged email, which includes an apology and states that “disciplinary measures” and training will be put in place to ensure this does not happen again. Tiff has also been banned from the association for three months.

“At the time of the incident, their priority was to de-escalate the conversation so everyone could talk about it. They understood the seriousness of the situation and the male employee was extremely apologetic about the whole thing,” the email reads.

This isn’t the first time Planet Fitness has made headlines. A few months ago, a woman complained that gym staff humiliated her for being overweight in order to force her to keep her membership. Planet Fitness told the Daily Dot that the employees were quickly fired.

The Daily Dot reached out to Tiff via TikTok comment and email for comment. It also reached out to Planet Fitness via email for comment.

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