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Lufthansa Allegris seat with extra legroom: more room for improvement

Lufthansa Allegris seat with extra legroom: more room for improvement

Cartoon of passengers, stewardesses and pilots on board an airplaneBack on Lufthansa from Toronto to Munich after trying Allegris business suite in the front row — to be completely honest, as a guest of the airline — I asked to be moved from the business suite that Lufthansa had assigned me to one of the other seats in order to try it out.

After all, the underlying structural feature of the Allegris is the wide variety of seats, which Lufthansa plans to price in seven different categories. After some research on board, I put the actual number of seats with what I consider material differences (on the current Allegris A350) at eleven:

  1. Single Business Suite at the front (window), like 2A or 8K
  2. Business Suite pair in the first row (center), such as 2D or 8G
  3. Additional Space Throne, like 3E or 11F
  4. Extra long bed with storage locker, like 4G or 10D
  5. Extra long bed with privacy screen and extra shoulder room, but without storage locker, like 6D or 10D
  6. Private, offset, window-adjacent seat, such as 3A or 9K
  7. Privacy seat, offset, adjacent to the window with a large side table and a bassinet, like 7K
  8. Classic seat, offset, aisle side, outside, like 4H
  9. Classic, offset, aisle-adjacent seat, center section, with privacy screen and extra shoulder room, but no storage locker, like 6D
  10. Classic seat, offset aisle side, center section, without storage locker and with privacy screen, like 6G
  11. Classic seat, offset to the aisle side, with large side table (but no crib), like 12H
A seat map showing the different seats and their seat numbers in Lufthansa Allegris Business Class on board the A350.

To me, there are 11 materially different types of seats in this cabin. Image: John Walton

I asked (and was assigned) to try an extra-long bed, and ended up in seat 6D (a type 5, at the back of the cabin). This is what I consider to be one of the ‘best’ types of extra long bed (5, above) as the square shape of the cover means there is much more shoulder room compared to the curved shape of, say, 4G.

The extra-long bed on the Lufthansa Allegris A350 is blue with grey thermoplastic surrounds and a wood-effect armrest.

The rear seats with more legroom (6D and 12D, my Allegris Type 5) have squared-off fairings around the head, meaning more shoulder room. Image: John Walton

Your 6’11” author certainly appreciated what Lufthansa says is an extra 8 inches of bed length, though the way the seat reclines means that when you lay flat, your feet end up right against the footwell wall, and the extra space comes from having to move upward toward your head. (That “Polaris Shimmy” may be familiar to frequent United flyers, too.)

A footrest is located under the IFE with a black cushion and a vent.

The extra leg and foot room is curved to a certain extent, meaning the extra 20cm is a bit much in some cases. Image: John Walton

Surprisingly for a modern product, this Classic seat has very little storage. There is only one compartment in an unergonomic location, right next to the shoulder, which is already largely filled with Lufthansa noise-canceling headphones.

A smaller storage bin accommodates a variety of items, including headphones.

The only storage compartment is small (an AirPods case in scale) and already filled with Lufthansa’s wired headphones. Image: John Walton

I barely managed to fit the contents of my pockets (wallet, passport holder, watch, and AirPods) next to it. The overhead bins are being removed from this section of Zone A between Gates 1 and 2, but not beyond Zone 2, so I would choose a seat in the back in the future so I can store things overhead without having to play Jenga on board with other passengers’ belongings.

Gold LED lighting stretches along the ceiling of Lufthansa's gray cabin.

The cabin feels very open and the effect is one of a horrible sea of ​​grey thermoplastic, without even using the A350’s cabin lighting system, apart from a gold bar on the ceiling. Image: John Walton

Frankly, privacy seekers will probably want to buy a different Allegris seat or even the Business Suites. RGN’s Mary Kirby explored the Allegris during its launch onboard and, in addition to the Business Suite, which we both consider very spacious, sings the praises of the Privacy seat (type 6 above, type 7 is probably also private). The Extra Space throne (type 3 above) is also likely to give a sense of privacy.

Rotation

My Extra Long Bed version of the Classic seat felt very open and exposed to the cabin, more so than a fully forward-facing seat.

This is an amplified example of The Zero-Sum Problem of Staggered Seating which Lufthansa arbitrates in its seven-tier Allegris fare structure.

As Lufthansa develops the Allegris, it might want to see if some sort of additional higher side splitter or other slight adjustment might help here.

Side view of the extra-long bed of the Lufthansa Allegris A350 without door.

Everything the passenger on 6C did during the entire flight was before my eyes. Image: John Walton

In developing Allegris, Lufthansa will also want to study how seat jolts and shakes are physically transmitted through structures: When the passenger in seat 5F turned around, my entire footrest shook enough to wake me up. Similarly, the table, although of substantial size, shook when the passenger in front moved even relatively slightly.

A large table pulls out under the IFE screen.

The table is large and can be pulled out from under the screen, but it wobbled a lot. Image: John Walton

In bed mode, I found the seat hard and sparsely padded, partly because only Business Suite passengers are provided with mattresses, although on the outward journey these were not enough to compensate for the lack of support inherent in the seat. There is something about the height differences between the backrest and the seat that makes me think that more attention to the cushions, and perhaps a change of foam to bring them to the same height, could work here.

I would like to point out that all Allegris suites are equipped with the Caynova heating and air conditioning system. This is my new favorite feature in business class.

Unfortunately, the same production quality issues I noticed on the way there were also present in my seat – and, easily visible, on the 6C across the aisle.

The fabric is creased and was not placed as it should be on a new product.

The fabric folding problem was replicated on the seat in front of me and on other seats as well. Image: John Walton

Fabric elements had fallen off and were not lining up, while creases were visible in the hull of the suite. Lufthansa will certainly want to improve this, and Stelia has some questions to resolve.

A stain is visible on part of the Extra Long Bed seat of the Lufthansa Allegris A350.

The place where the veil turns back was, I think, both creased and stained. Image: John Walton

I also think Lufthansa needs to look at the UI around the tablet as it relates to seat controls, both for accessibility and because some commonly used seat and IFE controls require multiple taps and multiple menu tabs.

A control panel for seat comfort and IFE is located in the seat fairing.

If you have poor eyesight, limited vision or don’t wear glasses, finding the controls isn’t ideal. Image: John Walton

As we descended towards Munich, I reflected on my experience a few years ago on board the cabin of the Vantage XL A350 “Lifthansa” that Lufthansa inherited from Philippine Airlines.

The Allegris Classic experience was very similar to this and other offbeat products I have flown, such as the original Sogerma (now Stelia) Solstys on Asiana’s A380s, or the Zodiac (now Safran) Skylounge on Emirates’ superjumbos.

As Lufthansa plans to install the Vantage XL product on the upper deck of its A380s as part of a light refurbishment, I wonder whether some of the lessons from that product could be applied to improve Allegris in its own rollout, or whether – for the 747-8, for example – more Vantage might be a better answer.

View of the privacy divider and close-up of the seat belt on the shoulder.

This Allegris Type 5 seat has a full privacy divider instead of the expandable storage locker. I think it’s superior to the Type 4 extra long bed, but it’s a compromise package. Image: John Walton

John Walton was a guest of Lufthansa, but all opinions are, as always, his own.

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Main image credited to John Walton