Porter subdivision residents were shocked to discover CenterPoint didn't know they had no electricity

PORTER, Texas – What’s more frustrating than going a week without power. Finding out that as far as CenterPoint is concerned, you don’t even exist.

“We’ve been without power since Monday when the storm hit,” said Jessica Burke, a resident of Woodridge Forest. Why?

Porter Subdivision Residents Struggle as CenterPoint Ignores Their Power Outage

Disbelief grips Woodridge Forest when residents discover that CenterPoint has overlooked their power outage. Untouched by fallen trees, this Porter subdivision wonders why its underground lines remain lifeless while neighboring areas have recovered. Frustration mounts as they struggle to gain visibility into the utility’s grid, revealing startling gaps in the storm’s response and recovery.

We haven’t seen any fallen trees in the Porter subdivision. “When you add to that the fact that we have underground lines, it doesn’t make sense to me,” said resident Doug Jones.

“Half of our neighborhood had Entergy. They were back up and running Saturday, while the rest of us are still waiting,” Jessica said. “CenterPoint didn’t even have us on their radar,” said Yvonne Martinez, who is also a Woodridge Forest resident.

In an email, residents learned that Montgomery County Judge Mark Keough visited their neighborhood Sunday and was shocked to see underground lines and no significant tree damage.

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CenterPoint reportedly told the judge that the neighborhood had not yet been appraised.

“The very first map showed us in yellow,” Yvonne said. “The second map showed us under tension and then on July 10, when they said they had their maps in order, we were not in any color zone.”

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“It was only a Category 1 storm and I wouldn’t dare to think what a Category 2, 3, 4 or 5 storm could have done,” said resident Eric Lambert. “I think it’s poor planning, they’re understaffed and the storm is just going all the way up there.”