Happiest Minds Launches AI-Driven Packaged Offering for Managed Infrastructure Services

Happiest Minds Technologies Limited has announced the launch of a comprehensive 360-degree managed IT services offering, WATCH360, designed to help organizations manage their IT environment effortlessly.

Ram Mohan, Chief Executive Officer, Infrastructure Management & Security Services (IMSS), Happiest Minds, said, “Many organizations struggle to effectively manage their IT infrastructure due to limited resources and technical expertise. Our new managed services package, ‘Happiest Minds’ WATCH360’, addresses this challenge by providing a single point of contact for all IT needs, from data centers and public clouds to branch office infrastructure.”

According to the company, the service offering provides organizations with reliable and affordable 24/7 management of IT infrastructure.

Powered by ELLIPSE, an AI-driven platform, Happiest Minds’ WATCH360 uses machine learning to drive real-time insights and automation. This results in improved IT efficiency, cost savings, and seamless service delivery, all backed by industry-leading SLAs and enterprise experts, delivering services from Happiest Minds’ ISO 27001-certified centers.

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“WATCH360 by Happiest Minds is a comprehensive offering specifically designed to meet customer needs through a flexible scalability model,” said Girish Chandangoudar, Vice President and Head of Infrastructure Services, Happiest Minds.

He added that with server, database, network and security appliance management, along with cloud-native services, Happiest Minds’ WATCH360 improves overall IT operations. “The solution has immense potential to positively impact our customers’ infrastructure and help them create a robust and secure environment,” Chandangoudar said.