CrowdStrike Offers $10 Uber Eats Gift Card to Apologize for Massive Outage

Lorenzo Franceschi-Bicchierai, writing for TechCrunch:

CrowdStrike, the cybersecurity company that crashed millions of computers with a botched update around the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to multiple people who say they received the gift card, as well as a source who also received one. (…)

On Wednesday, some people who posted comments about the gift card said that when they tried to redeem the offer, they received an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page displayed an error message saying the gift card “has been canceled by the issuing party and is no longer valid.”

Kevin Benacci, a spokesperson for CrowdStrike, confirmed to TechCrunch that the company sent out the gift cards. “We sent them to our teammates and partners who have been helping customers through this situation. Uber flagged the transaction as fraud due to high redemption rates,” Benacci said in an email.

I would say there is a good chance that CrowdStrike will change its name, as ValuJet and Philip Morris have done. That will solve the problem.