Silent Hill 2 remake has a soft glitch at Brookhaven Hospital ending

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The Silent Hill 2 remake was released this week, and while it’s working relatively well, there’s a soft lock glitch that can make it impossible to progress without reloading a previous save. The failure occurs near the end of Brookhaven Hospital – but it can be avoided.

As noted by Eurogamer and many helpful fans on social media, you can soft-lock your game by interacting with a porthole on a door on the third floor of Brookhaven Hospital. Here’s a relatively spoiler-free description of how to avoid soft blocking.

After entering the third floor of Bookhaven, you’ll get a short scene looking through a small window – a porthole – in a door. When you return to the third floor later, you will need to manually save before heading to the roof. Once you’re on the other side of the door, you should automatically save – but make sure you don’t interact with the porthole on the other side. Just continue on your merry way.

Interacting with the porthole on the wrong side will teleport you to the wrong side of the door, preventing you from exploring the area you just accessed and softly crashing the game with no way to progress. If you accidentally press the button and get teleported the wrong way, you can reload the autosave – but some people can’t reload it. That’s why you did that manual save before the roof, which should get you back on track quickly.

I was able to easily replicate soft blocking using a save. There’s no word from the Bloober team on when this will be fixed, but since it’s easily replicated, hopefully they can make the change in a hotfix soon.

The Silent Hill 2 remake is doing very well, with developer Bloober Team reporting over a million copies sold and commentators praising it for staying true to the original’s vision – like protagonist James who isn’t such a nice guy.

“Bloober Team’s remake lives up to the high standards of the original, but occasionally stumbles,” said reviewer Kerry Brunskill in PC Gamer’s Silent Hill 2 review. “When it’s good, it’s great: any game that comes as close as this to something With Silent Hill 2’s high standards it can stand up to any other modern horror game. But it relies too much on its repetitive, violent encounters.”