Melanie Martinez’s fan offered a meeting and welcome after the singer’s no-show

The charity Emmett’s Genies, which supports families of children with critical or life-limiting conditions, last year bought Lilly some Melanie Martinez products.

Emmett’s Genies were working with Lilly’s brother, George, who has a congenital heart defect.

The 10-year-old wanted to make a dream come true for his sister, Emmett’s Genies said, and the charity tried to give her a VIP experience.

“I bought (some) merchandise from Lilly Melanie Martinez at full price and this was her gift. Unfortunately, I was unable to carry out a larger trial,” said a spokeswoman for the small charity.

After purchasing tickets for the Cardiff show, Rachel said she organized the meet and greet with the singer’s manager through a contact who had had a successful meeting before.

On the show, Lilly received four products from the star’s manager.

But the singer unexpectedly appeared on stage 10 minutes early and the manager never returned, Lilly’s mother said.