close
close

‘Looking forward to joining’: Kunal Kamra ‘accepts job offer’ from Ola Electric CEO Bhavish Aggarwal

‘Looking forward to joining’: Kunal Kamra ‘accepts job offer’ from Ola Electric CEO Bhavish Aggarwal

Following his verbal spat with Ola Electric CEO Bhavish Aggarwal, comedian Kunal Kamra may have officially become an employee as he was “looking forward to joining” the company after a “job offer”.

Kamra recently posted on X that he feels like an “Ola employee” after being tagged in thousands of customer complaints. He set out to create a service crisis plan for the company.

In his tweet, the comedian said, “I have no choice but to accept @bhash’s offer to work OLA…After being tagged thousands of times, I still feel like I am an OLA employee. OLA can seal this collaboration by committing to the action points below and looks forward to participating.”

Kunal Kamra’s new try at Ola CEO Bhavish Aggarwal comes just a day after he requested Union Transport Minister Nitin Gadkari to intervene on issues faced by Indian customers due to Ola’s electric scooter.

The feud between Ola CEO Bhavish Aggarwal and comedian Kunal Kamra started when Kamra criticized Ola’s service quality and highlighted issues with electric scooters. Posting images and comments on social media, Kamra pointed out the poor condition of the scooters at Ola service centers and the lack of qualified technicians.

‘Commit to the action points below’

Kunal Kamra’s latest strategy for the company lists the following “action points” that Ola could “commit to”, to ensure a smooth customer experience:

7 day repair obligation: Kamra encouraged Ola to ensure that all scooter repairs are completed within seven working days from the time a customer requests service at an authorized center.

Compensation for delays: To address any delays beyond the seven-day period, Kamra suggested that Ola offer a temporary replacement scooter or a daily allowance of Rs. 500 for transportation until the repair is completed. He also proposed an additional compensation of Rs.500 for each day of delay, subject to a maximum limit of Rs. 50,000.

Insurance coverage: Kunal Kamra also urged Ola to provide two types of insurance with every new electric scooter: one for the scooter itself and another specifically for maintenance, the latter of which should be offered to customers at no extra cost.

Previously, Kamra took to X to post how Ola Electric had allegedly ‘hired’ bouncers at its service centers. One X user was the first to post about the situation, with videos and images of the service center, and tagged the comedian.