Florida insurance policy canceled or not renewed? Here's what you need to do

TAMPA, Fla. (WFLA) – Residents affected by the recent storms who have received a notice of non-renewal or cancellation of their insurance are advised to call the Office of Insurance Regulations.

Florida Insurance Commissioner Mike Yaworsky is encouraging policyholders to call OIR if they have received a notice that will go into effect or has already gone into effect between September 26 and December 10, because emergency orders are in place prohibiting cancellation.

The emergency order, which prohibits the cancellation or non-renewal of a policy in an affected area, is in effect until December 10, according to the Florida Office of Insurance.

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OIR modified emergency orders that extend policy grace periods and protect Floridians affected by Hurricane Helene and Hurricane Milton.

“We will not allow consumers to be treated unfairly during the recovery process from the recent storms. Our office closely monitors the processing of claims and stands ready to take administrative action if necessary. If you receive a notice of cancellation or non-renewal, please contact our office so we can assist you,” said Mike Yaworsky Insurance Commissioner.

To protect policyholders, OIR has issued an emergency order to protect policyholders. Insurance agencies or other regulated entities cannot cancel, non-renew, or issue notice of cancellation or non-renewal of a policy or contract unless upon written request by the policyholder.

Residents needing assistance with policy cancellations or non-renewals can email copies of relevant documents to OIR at [email protected].

Floridians can call the Office of Insurance Regulation at 850-413-3140.

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