Delta Airlines apologizes after workers caught mishandling clubs

A college golf team received an apology from Delta Airlines after a video of workers throwing away their golf bags went viral.

According to KFMB-TV, the incident occurred as the East Tennessee State University men’s golf team arrived at San Diego International Airport on Tuesday, May 21.

The team embarked on the trip to compete in the NCAA Division I Men’s Golf Championship, which will be held at the Omni La Costa Resort & Spa in Carlsbad, California from Friday, May 24 through Wednesday, May 29.

The video, which was shared on the team account on, formerly Twitter, shows a worker removing bags from a ramp and throwing them onto the tarmac. A colleague then picks them up and puts them in a transfer vehicle.

“It’s nice of @Delta to handle our clubs with such care…” the golf team captioned the post, which now has 6.1 million views.

East Tennessee State athletic director Dr. Richard Sander told KFMB-TV the incident damaged some team equipment and personal items.

“It’s one of those things that happens,” he told the news channel. “We’re really trying to make sure our guys are focused on why they’re out there, which is to win the national championship. We have a really good golf team and we want to focus on that.”

In a statement to WJHL-TV, Delta said, “We apologize to the ETSU golf team and ask for a mulligan on how their equipment was handled. We are in direct contact with the Bucs to ensure they have what they need to compete successfully. in the NCAAs.

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The airline also responded to the original post on have everything you need to participate in the tournament this weekend.

PEOPLE has contacted Delta Airlines for comment.

Since going viral, the video has been widely discussed online by individuals like professional golfer Julian Perico, who wrote on X: “This is absolutely insane. I hope everyone is okay Good luck pro Natty!