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Last-Minute Cancellation of BTOB Fan-Con Sparks Backlash

Posted on by angelo

Previously, APlanet Entertainment And Seraphim Entertainment announcement 2024 Btob Fan-Con Our Dream in Jakarta, Indonesia.

APlanet Entertainment announced that the fancon has been canceled, even though it only took place eleven days before the scheduled date. In the statement, APlanet Entertainment claims that it was canceled after “careful examination with BTOB COMPANY” due to “β€œcontractual issues such as inadequate local preparations and failure to comply with contractual obligations.”

Hello, this is APlanet Entertainment,

It is with a heavy heart that we would like to inform you that BTOB FANCON (OUR DREAM) IN JAKARTA, originally scheduled for July 13 at 3:00 PM, has been canceled.

After extensive internal discussions and careful consideration with BTOB COMPANY, we regret to inform you that we have decided to cancel this event due to unforeseen circumstances. The show was cancelled due to contractual issues such as inadequate local preparations and failure to meet contractual obligations.

For fans who purchased tickets, the refund process will be done through the loket.com reimbursement system.

We sincerely apologize once again for bringing this sad news to all fans who have been eagerly awaiting JAKARTA FANCON. Thank you for your understanding and support. We promise to come back soon with an improved performance that will meet your expectations and bring you great satisfaction.

THANKS.

β€” APlanet Entertainment

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Fans were understandably disappointed but understanding about the situation, with some even saying there was no need to apologize.

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But not everyone shared these sentiments. Many fans had planned to travel to Jakarta for the fancon, so they bought plane tickets and booked hotels.

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Disappointed fans have suggested that the fancon be rescheduled after changing promoters. Many fans feel that Seraph Entertainment has shown incredible unprofessionalism and that APlanet Entertainment should never have attempted to work with them in the first place.

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Fans also criticize APlanet Entertainment for not wisely selecting a reliable and trusted promoter and demand that APlanet Entertainment take responsibility for its actions.

Some BTOB (Melodys) fans have shared revealing threads about Indonesia-based concert promoter Seraph Entertainment, owned by Rebecca Heinz.

According to netizens, Seraph Entertainment does not have a good track record.

Fans have complained about Seraph Entertainment’s lack of professionalism throughout this experience. The promoter also seems to be failing to take responsibility.

Now fans are demanding a full refund.

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