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Hatch Baby recalls over 900,000 AC adapters due to shock hazard

More than 900,000 baby sound device adapters have been recalled because consumers can get an electric shock when they unplug the devices, the U.S. Consumer Product Safety Commission said Wednesday.

According to the commission, the adapters were sold with the 1st generation Hatch Baby Rest sound machines.

On some devices, the plastic surrounding the power adapter comes loose when the adapter is removed from the power outlet, leaving the power pins exposed and potentially shocking customers.

So far, 19 cases of the plastic housing of the adapter coming loose have been reported. Two cases of consumers suffering “a slight electric shock” have been reported, the commission said.

About 919,400 units were sold in the United States and 44,352 in Canada, the commission said. The power adapter was not sold separately.

Some of the Rest 1st Generation sound machines were sold between January 2019 and September 2022 via Hatch, Amazon, BuyBuyBaby. Target, Walmart, Nordstrom, Pottery Barn Kids, and Best Buy stores nationwide. They cost between $60 and $70 at the time.

They were also sold through Amazon between January 2019 and May 2024 for between $60 and $200.

Recall Information: Learn more about the latest consumer product recalls here

How to identify adapters

The commission said the adapters bear the following labels:

  • Model number CYAP05 050100U
  • “Jiangsu Chenyang Electron Co., Ltd. »
  • “Made in China”

What to do if you have an adapter

Consumers who purchased the adapter should immediately stop using it and contact Hatch for a free replacement power adapter.

The commission said customers should go to www.hatch.co/adapterrecall to get a new adapter.

To receive the replacement, consumers must unplug the cord, cut the cord from the recalled AC adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo, and provide their name and mailing address.

Hatch will contact all registered owners directly, the commission said.

Hatch Baby Inc. of Palo Alto, Calif., imported the products, which were manufactured in China.

Affected customers may contact Hatch Baby Inc. at (888) 918-4614 from 9 a.m. to 5 p.m. PT, Monday through Friday. Other contact options include email at [email protected] or www.hatch.co/adapterrecall.

Saleen Martin is a reporter on USA TODAY’s NOW team. She hails from Norfolk, Virginia – the 757. Follow her on Twitter at @SaleenMartin or send him an email at [email protected].