Ignore fraudulent SMS messages pretending to be SSS; report them to the hotline: (02) 89247370

The Social Security System (SSS) issued a public warning on July 18, 2024, regarding the receipt of text messages from authors posing as SSS representatives promising incentives to those who click on the attached links.

(photo by SSS)

Normita M. Doctor, SSS senior vice president for member services and support group, said she has received complaints about members receiving text messages stating they have benefit claims, expired contribution payments or registered with the SSS by clicking on a link.
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“Do not click on the link in these fake SMS alerts. It will take you to a phishing site that will steal personal information such as Social Security numbers and My.SSS account login credentials,” the doctor advised.

Fraudulent SMS alerts can be quickly identified by checking the sender of the message. According to the doctor, the SMS they send are labeled “SSS” and not a mobile phone number. Their official website is www.sss.gov.ph.

“Our SSS Special Investigation Department (SID) has already investigated these incidents. We have also filed a complaint of SMS scam containing these fake SMS alerts with the National Telecommunications Commission (NTC) to help the government combat fraudulent SMS,” the doctor added.

The doctor reminded the public not to share their SSS number, password and other login details for their My.SSS account.

Reports may also be made to law enforcement authorities, such as the Philippine National Police Cybercrime Unit and the National Bureau of Investigation Cybercrime Division.

“With the help of our SSS SID, victims can help law enforcement agencies file a complaint against SMS scammers. They can report SMS scammers to SID via email at (email protected) or by phone at (02) 89247370,” the doctor concluded.