Here’s what you’re entitled to if your Aer Lingus flight is canceled due to strikes

According to the IAA, if your flight is canceled or is subject to a significant delay due to industrial action by Aer Lingus pilots, you are entitled to your choice between a refund or re-routing to your destination, with care and assistance while awaiting rerouting. and compensation.

Flight cancellations

Air passengers have rights under European Regulation EC261/2004, which includes the following rights:

If your flight is canceled, your air carrier must offer you the choice between the following:

• rerouting as soon as possible
• re-routing at a later date at your convenience: or
• reimbursement

If you choose the first option (rerouting as soon as possible), your air carrier must provide you with care and assistance while you wait for the alternative flight.

Care and support includes:

• reasonable meals and refreshments in relation to waiting time
• hotel accommodation where one night becomes necessary
• transportation between hotel accommodation and airport
• two free phone calls/email access

Flight delays

If your flight is significantly delayed (more than 2/3/4 hours depending on the destination), your airline must provide you with the same care and assistance as for a flight cancellation.

In addition, if your flight is delayed by more than 5 hours, it must offer you the choice between:

• continue your journey: or
• a refund of the price of your ticket

If your airline does not provide appropriate care and assistance, passengers must make their own reasonable arrangements and retain all receipts during the process.

Passengers are advised to then submit copies of these receipts to the air carrier for reimbursement.

Compensation

According to the IAA, compensation is payable in certain circumstances where the cause of the delay or cancellation is within the control of the airline.

Industrial actions carried out by airline staff are considered to be their responsibility.

However, you are not entitled to compensation if the airline gives you 2 weeks’ notice before cancellation.

If you receive 7 days to 2 weeks notice and your arrival time is later than 4 hours upon rerouting, then you may be entitled to compensation from the airline.

You are entitled to compensation if you receive less than 7 days’ notice and your arrival time is later than 2 hours of rerouting.

The amount of compensation payable depends on the distance of the flight. If the theft is classified as:

• short haul, the amount to pay is €250 per person
• medium mail, the amount to pay is €400 per person
• long haul, the amount to pay is €600 per person

In situations where an air carrier is unable to offer a suitable alternative flight and passengers travel at their own expense with another air carrier, the liability of the original air carrier is limited to full reimbursement of travel costs. initial flights.

Compensation may also be due.