More Air India Express Flights Canceled; airline offers refunds and rescheduling – News

The airline would operate 292 flights today, with additional support from Air India on 20 routes.

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Air India Express is grappling with flight disruptions, leading to the cancellation of 74 flights today, while assuring passengers of alternative arrangements and support.

In a statement issued by the spokesperson of Air India Express, the airline expressed its commitment to minimize the inconvenience caused to passengers in this unexpected context.

The spokesperson assured that the airline would operate 292 flights today, utilizing all available resources, with additional support from Air India on 20 routes.

“Air India Express is making every effort to minimize the inconvenience caused to our customers by this unexpected situation. We will operate 292 flights today. We have mobilized all resources and Air India will support us by operating on 20 of our routes,” said declared the spokesperson.

Passengers affected by cancellations or delays of more than three hours are offered the option of a full refund or rescheduling to a later date at no additional cost. They can avail these options through Tia on WhatsApp (+91 6360012345) or on airindiaexpress.com.

The spokesperson added: “However, 74 of our flights have been canceled and we urge our customers who have booked a flight with us to check whether their flight is affected by the disruption before traveling to the airport. If their flight is canceled or delayed beyond 3 hours, hours, they can opt for a full refund or reschedule to a later date without any charges on Tia on WhatsApp (+91 6360012345) or on airindiaexpress.com.

“While we will continue to engage with our cabin crew colleagues and commit to addressing any concerns, we are taking appropriate action against certain individuals as their actions have caused serious inconvenience to thousands of our guests,” he said. he added.

Disruptions result from unforeseen circumstances, causing inconvenience to travelers. Air India Express assures passengers that it is working diligently to resolve the situation and ensure smooth operations.

In the meantime, passengers are advised to check the status of their flights before traveling to the airport to avoid any inconvenience. Air India Express has been facing challenges in recent times, with more than 80 flights canceled and delays due to mass sick leave of crew members.

The Civil Aviation Ministry intervened, ordering the airline to follow DGCA rules and provide prompt assistance to stranded passengers.