Why we’re failing new managers and how we can set them up for success

Attensi’s Greg Hull says he’s identified three of the most common and fundamental leadership deltas, which he believes are the most difficult to solve using traditional methods.

Consider Sarah, a star barista at a popular coffee chain. Her lattes were legendary, and she had top-notch rapport with regulars. When a new manager position opened up, Sarah was the obvious choice. However, the transition from barista to boss was not what she expected.